01
A booking line that always answers
Takes reservations, answers questions about hours and the menu, and passes anything unusual to the team.
AI
Software and AI for your business.
Most businesses have a few jobs that eat hours every week. Tell us yours. We'll build a working demo first, then run the real thing for you on a simple monthly plan.
- Free consult & working demo
- Simple monthly plan
- We build it and run it for you
A phone chat in which an AI assistant answers a customer's question about a nut-free cake and takes a pre-order.
A phone job list for a field crew's day, with the customer told the arrival time and an invoice sent for a finished job.
A front-desk inbox where overnight messages have been sorted, with routine requests handled and one flagged for a call.
A salon's day calendar with bookings across three chairs, a cancelled slot filled from the waitlist, and reminders sent.
A shop dashboard combining in-store and online orders, with questions answered by AI and a low-stock reorder alert.
An incoming supplier invoice read automatically, with the key details pulled out and the file sent to the right client folder.
Software and AI, built around how you work.
Some problems need a solid piece of software. Some are a good fit for AI. Most need a bit of both, and we'll tell you which.
Websites and booking
A fast site that explains what you do and lets customers book, order, or ask a question without picking up the phone.
Internal tools and dashboards
Swap the spreadsheet everyone is afraid to touch for a simple tool your team actually likes using.
Connecting your systems
Get the tools you already pay for talking to each other, so nobody types the same order in twice.
Enquiry and booking assistants
Answers common questions day and night, catches enquiries that would slip through, and hands the tricky ones to you.
Document and admin automation
Reads invoices, forms, and emails, pulls out what matters, and files it where it belongs.
AI inside your existing tools
Adds drafting, summarising, or search to software you already use, only where it genuinely saves time.
Your scattered tools, working as one.
Most small businesses run on a handful of apps that don't talk to each other, with people copying details between them. We connect them into one workflow, so an order, booking, or enquiry moves through your business on its own.
What lands at the other end
Your spreadsheet, kept up to date
Excel or Google Sheets fills itself in. No more copying orders across by hand.
Text reminders customers answer
Automatic SMS confirmations and reminders cut no-shows, and replies update your calendar.
Invoices drafted for you
Finished jobs turn into invoices in your accounting software, ready to check and send.
…or whatever you need.
These are just examples. If a task happens every week, the result can land wherever it's useful to you: a summary in your inbox, an order to a supplier, a label at the printer. Tell us yours.
Book a free consult
A little less busywork, every day. Pick your business.
Every business has repetitive work that software or AI can take off someone's plate. Choose yours to see the kind of thing we build.
02
Stock and supplier orders
Tracks what's running low and drafts the supplier order for someone to approve.
Software
03
The staff rota in one place
Rotas, shift swaps, and reminders in one place instead of a group chat nobody reads.
Software
01
Online booking that fits your diary
Clients book the right service with the right person, for the time it actually takes.
Software
02
Reminders and rebooking
Confirms appointments, offers cancelled slots to a waitlist, and nudges regulars when they're due back.
AI
03
Replies while you're with a client
Answers common questions by message, so enquiries don't wait until the end of the day.
AI
01
Appointments and intake forms
Patients book and fill in their forms before they arrive, not on a clipboard in the waiting room.
Software
02
After-hours enquiry handling
Takes messages and routine requests overnight, and sorts them for the morning.
AI
03
Connected booking and billing
Moves details between booking, records, and billing so they're only entered once.
Software
01
Quote requests that don't go cold
Collects job details and photos from enquiries and drafts a quote for you to check.
AI
02
Job scheduling
One view of who's where, with customers told when you're on the way.
Software
03
Invoices from the job sheet
Turns finished jobs into invoices in your accounting software.
Software
01
Stock that matches across channels
Keeps in-store and online stock in step, so you don't sell what you don't have.
Software
02
Product questions answered
Answers sizing, delivery, and availability questions from your own product information.
AI
03
Reorder alerts
Flags fast sellers and slow movers before the shelf, or the cash, runs out.
Software
01
Document intake
Reads incoming documents, pulls out the key details, and files them in the right place.
AI
02
A client portal
One place for clients to upload files and check progress, instead of emailing to ask.
Software
03
Searchable internal knowledge
Ask a question in plain English and get the answer from your own policies and past work.
AI
Don't see your business? The same patterns work almost everywhere.
Book a free consultSee it working before you pay for it.
Building a first version of software is faster and cheaper than it has ever been. So you don't have to buy on a promise: we build a working demo first, and you decide from there.
- Free consult
Tell us what eats your week.
A relaxed call about how your business runs and where the hours go. No prep, no jargon.
- Working demo
Try it before you commit.
We build a working demo around your real workflow, so you can click through it and see whether it helps.
- Go live
Launch on a monthly plan.
If it's right, it goes live on one simple monthly plan, instead of a big upfront project fee.
- Run & improve
We keep it running.
Hosting, fixes, and updates are handled. As your business changes, the software changes with it.
Recent work.
Two recent projects, with real numbers, and AI doing real work in both.
Case 01 · Real-time alerts · Gasda Software
Emergency radio, turned into alerts in under a second.
Insurance adjusters race to fire and EMS scenes across the US and Canada. The platform meant to alert them was inherited untested and stuck before launch.
Tommy led it to production in five months, then built the pipeline behind it: live dispatch radio is transcribed on in-house GPUs, filtered and clustered, and an AI model reconstructs the incidents, flagging likely ones before a dispatcher logs them.
- Alert speed
- <1sec
- down from about 60 seconds
- Radio, every day
- 2.5M→ 10k
- transmissions turned into incidents
- AI head start
- ~2min
- before dispatchers log it by hand
- Live in
- 5months
- now serving 4,000+ active users
Case 02 · Tax & onboarding forms · Client project
New-hire paperwork, off paper and done in minutes.
Every new employee meant printing tax and onboarding forms, filling them in by hand, then typing the details back into the system and filing the paper.
We built a tablet app that replaced all of it. New hires fill in their forms on a tablet, OCR reads their ID card and fills in the details for them, and every finished form is stored and searchable in seconds.
- Onboarding paperwork
- 45min → 10
- est. per new hire
- ID details typed by hand
- ~90% fewer
- est., OCR reads the ID card instead
- Pages printed
- 0
- tax and onboarding forms, now all digital
- Finding a form
- Seconds
- searchable, not buried in a filing cabinet
TL
Who's behind hey31m.
hey31m is led by Seungjoon “Tommy” Lee, a software engineer based in Los Angeles. We build software and AI tools for small businesses, and you work with Tommy directly.
Tommy is also a senior engineer on a real-time platform that turns live emergency radio into alerts for thousands of users, and has built storefronts, internal tools, and apps for agencies, startups, and clients of hey31m.
Before software, Tommy spent six years running concerts and tours, juggling budgets, vendors, and long days on site. It's why we care less about clever technology and more about whether something actually saves you time.
- Building software
- Since 2019
- web, mobile, and AI
- What we build
- Software + AI
- for small businesses
- Who you work with
- Tommy, directly
- from first call to support
A few things you might be wondering.
If your question isn't here, ask it on the free consult.
What happens on the free consult?
We talk through how your business runs and what's taking up your time. If there's something worth building, we'll say so, and if there isn't, we'll say that too.
What's a working demo, and do I pay for it?
It's a working first version of the idea, built around your real workflow, so you can click through it and judge it for yourself. It's part of the free consult. You only pay if you decide to go ahead.
How does the monthly plan work?
Instead of a large upfront project fee, you pay one monthly price that covers building the tool, hosting it, and keeping it running. The price depends on the size of the project, and you'll know it before anything goes live.
Who owns my data?
You do. Your data stays yours, and you can ask for a full export at any time. How the code itself is licensed is agreed in writing before anything goes live.
Do I have to use AI?
No. Plenty of problems are better solved with ordinary software. We only suggest AI where it clearly earns its place.
Can it work with the tools I already use?
Usually, yes, and that's often the best place to start. We'd rather connect the tools you already know than ask you to replace them.
Do you work with businesses outside Los Angeles?
Yes. Consults, demos, and support all happen remotely, so location doesn't matter.
What's taking up your week?
Tell us what you'd like to stop doing by hand. We'll come back with an honest take and, if it's a fit, a working demo.